Improving Quality in the IKEA Company

Improving Quality in the IKEA Company

It is currently one of the world’s largest furniture retailers in operation. The company boasts of good quality services for their customers who identify with their low-cost home furnishings. This has ensured its continued existence in the market since the time of its inception. This paper is a report outlining the plans on how to improve quality in the IKEA Company.IKEA was initiated in the year 1943 by a 17-year-old Swedish man called Ingvar Kamprad. As at the time of inception, the company conducted a door-door business only selling pens, table runners, picture frames and jewellery. It later grew into a mail-order business in 1945 with its first catalogue being published in 1951. IKEA is a combination of an acronym extracted from the initials of Ingvar Kamprad, Elmtaryd and Agunnaryd (Ferrell amp. Hartline, 2011). Elmtaryd is the farm where Ingvar grew up and Agunnaryd is his hometown which is located in Smaland in the Southern parts of Sweden. IKEA is widely known for its specialization in modern architectural designs best suited for varied kinds of appliances and furniture. The interior design of IKEA works has eco-friendly simplicity. This is further coupled with attention to good operational details, cost control, corporate attributes and regular product development. These enhance reduction in prices of products manufactured by the company. IKEA has several foundational control points in many different countries other than Sweden. This is due to its complex corporate structure. Current reports are that it has 353 operational stores in 46 countries.IKEA operates with the vision of creating a better everyday life for its customers (Sgroi, 2014). This is supported by the mission statement which is pegged on their business ideas through the provision of various types of nicely designed functional home furnishing products. The products are offered at relatively low prices for the customers’ affordability.

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